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Frequently Asked Questions
Find answers to common questions about our platform and services
How secure is the Cryptonic platform?
Cryptonic employs industry-leading security measures including multi-signature wallets, cold storage, and regular security audits by top firms. All smart contracts are publicly verified and our platform undergoes continuous monitoring to ensure maximum security for our users.
What are the trading fees?
Our fee structure is transparent and competitive. Basic trades start at 0.1% with reduced rates for high-volume traders. Premium members enjoy additional fee discounts and special benefits. There are no hidden charges or withdrawal fees.
How does the wallet analysis feature work?
Our wallet analysis tool automatically tracks and analyzes wallet activities on the Solana blockchain. It provides detailed insights including trade history, profit/loss ratios, token holdings, and trading patterns. You can set up alerts for specific wallets and export comprehensive reports.
Can I test strategies before trading live?
Yes! Our backtesting system allows you to test trading strategies against historical market data. You can simulate different market conditions, adjust parameters, and analyze potential outcomes before risking real capital.
What support options are available?
We offer 24/7 customer support through multiple channels including live chat, email, and our community Discord. Premium members get priority support and access to dedicated account managers for personalized assistance.